How quickly do you respond to calls in Schoolcraft?+
For active leaks or storm damage, we prioritize Schoolcraft calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Schoolcraft.
How does your pricing work?+
We give every Schoolcraft customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Gutter Installation in MI, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Schoolcraft, MI and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Schoolcraft home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Schoolcraft with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Schoolcraft or do you cover nearby towns?+
Beyond Schoolcraft, our crews regularly service the surrounding Schoolcraft, MI area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
